What is the return policy?
We do not accept returns. Since it is a third party supplier that lends us these products, we cannot take it back into inventory once it has been bought, even if its in good condition.
How does the scooper work?
It is a USB-C rechargeable battery that lasts 2 days minimum. The scooper heats up by a holding sensor, after you let go of the scooper, it continues heating up up to 40 seconds later, which is perfect for preheating the scooper while getting your ice cream ready.
How do I wash the scooper?
Make sure to hand wash it (NO DISHWASHER) and try not to get it on the holder to much or else it might lose its sensor after a while of that. Make sure to NOT get water on the plug in of the ice cream heater!
When will new color variations come out?
We are planning to launch different color variations when this product does well. In the meantime, the white is what most customers describe as "A timeless color"
How much does shipping cost?
Shipping is calculated based on your location, the items in your order, and the weight of your order. You will always know the shipping price at checkout.